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This was a nice, comfortable and clean hotel located centrally in Hanoi. Overall, I had a great stay, but with a few minor exceptions.The breakfast is quite sumptuous with many international choices and great pain au chocolate. You can get an omelette made to order in theory. But, in practice there is only one person responsible for making anything to do with eggs. This person has a hard time keeping the warming trays of eggs from becoming empty, so you are lucky to get any eggs at all. As mentioned earlier, the room was quite satisfactory. You are given a certain amount of drinking water for free. However, I found the amount to be insufficient in a climate like Vietnam's; where one cannot drink tap water or apparently use it for things like brushing teeth. The hotel has a pool, but it is closed at 19:00. This can be a minor nuisance if you want to relax there at end of a long day. Ventax from France

This hotel is fantastic, the location just a short cab ride or stroll to all main attractions. And the lobby with its spacious layout is fantastic. You should really opt for a suite, which is so spacious, and the bathtub is like a small swimmingpool! and so spacious to, bed are really comfortable. And you will have access to the lounge with concierge service, check in and check out. they serve snacks which are devine, do not eat to much or you will not be able to venture out for dinner. The staff and service are excellent and very helpful. Cannot wait to go back! Plummer from Stockholm, Sweden

My wife and I stayed 4 nights at the Melia in July 2014. It is centrally located and just a stroll or short cab ride to all of the main attractions. The first 2 days were in a standard room on level 20 so we were well clear of any street noise and had a wonderful view across to Hoan Kiem lake near the old quarter. Whilst the decor was a bit tired, at least it was in our room, I still loved the art deco style throughout the building, it just needs a freshen up. The room was clean and comfortable and met our needs. The WiFi was fast and free which made communication with the rest of the world easy and hassle free. The breakfast buffet was adequate without being being sensational but I must say the girl at the egg station made perfect poached eggs. We left after 2 days for an overnight trip to Halong Bay. We were able to leave our suitcases at the hotel free of charge and on our return we were upgraded to an executive suite for the last 2 days of our holiday which was a very nice touch. The executive room was very spacious with large TV's in both rooms, one with a DVD player. Again, the views from the three large windows were spectacular. The service throughout the hotel was very friendly but never seemed forced. My only complaint would be the cost of the laundry service which would keep a small family fed for a week. Unfortunately due to time constraints I had no choice. The price for the mini bar and and downstairs bar drinks was pretty high but fortunately there was a small corner shop just next door to the hotel that sold everything from soft drinks to Johnie Walker at very reasonable prices so we stocked up there. Overall we loved the Melia and would not hesitate to go back. Magpie from Melbourne, Australia

We recently stayed in an executive suite which was very spacious with separate lounge/office room offering a different angle view of the city. Room was clean, well equipped and had great views across the city. Bed was very comfortable and bath was huge. I suspect this would have only been a 4 star review had we not been in the suite. Breakfast was good. Staff always attentive and eager to assist with any queries we had regarding the city attractions. Glad we stayed at this hotel as only a few mins walk to the main tourist sites around the city centre. Would certainly recommend to other tourists looking exploring the city. Burnley, United Kingdom

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